FREQUENTLY ASKED QUESTIONS

If you can not find your answer below, please reach out to us at campmassapoag@lowellymca.org or call (978) 454-7825 and we would be happy to answer your questions!

What Happens On The First Day of Camp?

Once they arrive on their first day, campers will receive a warm welcome to Camp Massapoag. Our friendly staff will greet campers at the Moosegate and tell them what group they are in and where to find their cabin. Your child will be introduced to their counselor and meet the campers in their group at their cabin. From there, all campers will meet around the flagpole for the flag raising ceremony followed by morning assembly. After morning assembly, groups are dismissed to begin daily programming. They will spend the day with their group experiencing all the exciting activities Camp has to offer.

Our YMCA Camp Staff will do all we can from the first moment to comfort your child, ease fears, and help make the first day (and every day) a positive experience. The best thing we can do is to make sure every camper knows that our staff are friendly and eager to answer any questions they may have. Please help us reinforce the practice of asking where to go, what to do, where to place belongings, etc. Also, please have campers on time for the bus and properly prepared for camp. Try to have your child ready early for their first day so that we can get right into making great memories!

Does It Matter What Week(s) My Camper Attends?

The only difference in the weeks are the themes. Our themes are listed here with a brief description to help you get an idea of what happens. If your child is Poagtown or Pioneer age and they want to do our stay-late/overnights, they have to be registered for the week these events occur. 

How Does Lunch Work?

All campers are required to bring their own lunch and drinks. The lunch should be packed in an insulated lunch bag with an ice pack. Frozen juice boxes and water bottles keep the lunch fresh and provide extra liquids for hot days. Please put your camper’s name on the outside of the lunch bag. Camp staff will not heat up lunches for campers.

What If It Rains?

We have a rainy-day schedule for inclement weather. Depending on the amount of rain, we will still follow our normal schedule outdoors. When the rain is too heavy or there is thunder/lightning, groups will retreat to cabins or the covered gymnasium for games and activities until the weather clears. Specialists will be prepared with rainy day alternatives for their activities that will allow campers to still get a full camp experience even when it’s raining.

Do Campers Need Money at Camp?

The camp store sells drinks, snacks, and camp swag. To add money to your camper’s camp store account, log into your Camp Brain parent portal, click “view details” and under your account page will open. From there you will see the option to add money to your child camp store account. You can call the Camp Office to add money to your camper’s account. The Camp Store will NOT accept cash directly from campers.

CAMP STORE MONEY IS NON-REFUNDABLE.

Do Campers Need Sunscreen & Insect Repellent?

Camp Massapoag recommends that all campers and staff use sunscreen and take precautions such as wearing protective clothing and hats, taking advantage of shade, and staying hydrated. Please send your camper with sunscreen that you’ve determined is appropriate and teach them to apply it. Provide enough to apply several times a day throughout the camp session. Staff will remind campers to apply sunscreen regularly and take other sun protection precautions.

Camp Massapoag is located in the woods and bugs are a natural occurrence. We encourage applying bug spray before camp and providing your camper with bug spray, to reapply throughout the day. Staff will assist any camper who needs it. We also encourage teaching your camper how and where to check for ticks. Staff will give daily reminders for campers to do tick checks but they cannot assist with them.

Lost & Found?

Everything your camper brings to camp should be plainly marked with their name in permanent ink. Please use first and last name in a very visible area on all clothing, towels, backpack, lunchbox and anything else brought to camp. The lost and found storage area is accessible to campers and families. Lost and found will be cleaned out every two weeks. Items will be deposed of if not claimed.

Are Your Staff Trained?

All of our staff are CPR & First Aid certified and have completed background checks. All our staff have completed a camp staff orientation and training course. This course covers various child and adolescent behavior management techniques, small and large group activities, emergency planning, medical emergencies and goals for camper and character development. Our waterfront is protected by certified lifeguards during all swimming activities and counselors are also on hand to help build confidence around the water.

What Happens At The Waterfront?

Our waterfront program is supervised by certified lifeguards, as well as additional staff watching from the water’s edge. All campers will have one swim period per day. If campers do not wish to swim, they will be encouraged but not forced. Campers who do not swim will remain on the beach under staff supervision. The swim ability of each camper is assessed on the first day of each session to determine their swimming level and comfort.

What's Christians Law?

In compliance with Christian’s Law, each non-swimming camper will be fitted with a Personal Flotation Device. There will be a proper fit test done to see if it is suitable for that child. Parents may supply their child with their own PFD. Please make sure the PFD is marked with the child’s first and last name and a parent or legal guardian’s emergency contact information. If, at any time, the PFD provided by a parent or guardian is determined to not be properly fitting, or is damaged or otherwise not in serviceable condition, the municipal or recreational program or camp shall immediately notify the parent or legal guardian who provided the PFD. In such case, the minor shall not be allowed to participate in any swimming/bathing activity pending verbal permission from the parent/legal guardian for the minor to be properly fit tested for a PFD provided by the municipal or recreational program or camp. Any verbal permission shall be subsequently documented in writing within 24 hours, and, at a minimum, provide the date, time and name of the parent/guardian who provided permission.

How Do I File A Grievance?

As a parent or guardian at Camp Massapoag, you have the right to request copies of background checks, health care records, and discipline policies. You also have the right to file a grievance. If you would like to file a grievance, you may do so by reporting to the Camp Director. If you would like to file a grievance in regard to the Camp Director, you may do so with our Chief Executive Officer. All other grievances can be filed with the Chief Executive Officer.

Do You Offer Financial Assistance?

Yes, we do offer financial assistance! The financial aid application can be found in the registration process under the “Financial Assistance Information” form. After filling out the form you MUST upload proof of income documents to your portal. If no proof of income documents are provided, your application WILL NOT be processed.

Financial Aid applications are due by April 18, 2025. 

Do You Accept Vouchers?

Yes! We accept vouchers through Child Care Circuit. If you have a voucher you’d like to use, you will need to fill out  and sign our Confirmation of Provider form. This form can be found in the Financial Assistance form in the registration process and it is also linked below.

*Please note that vouchers will not be approved until May/June.

Confirmation of Provider Form

Can I Make A Friend Request?

Yes you can! When you register your child, there is a spot in the forms to enter a “buddy request”. Please make sure you give us the first and last name and if possible, the weeks they will be attending. We can not guarantee these requests but we will try our best to accommodate them.  Because of how we make our groups, please keep in mind campers won’t be placed in a group with someone who is not in the same grade or is the same age when you are making your request. 

Contact us

Phone:

(978) 649-7521 (Summer)

(978) 454-7825 (Off Season)

Fax:

(978) 649-7316

Email: campmassapoag@lowellymca.org 

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